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Discussion Starter #1
Is it just me, or does the mobile site seem to be bouncing back and forth between different platforms?
 

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Hey Deep6,

Could you provide examples and screenshots to show the variances? What phone and browser are you using? Does it happen on every page you navigate on the site or only on certain pages? The more detail you can provide the better we can assist and pinpoint the error and rectify it asap.

Thank you for your understanding and cooperation.

Cheers,
Natalie
 

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Discussion Starter #3
I'm using a HTC 10 on Android 7...
It looks like my phone or browser was switching between "enhanced mobile view" and standard "mobile view"

Now it is stuck on standard mobile view, and I can't get it back to enhanced haha
 

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Hey there

When you end up in the standard/other mobile view, did you exit the Enhanced mobile view first? Or does it just switch for you?

The Enhanced mobile view is cookie based, so it's possible you had picked up a corrupt cookie that randomly threw you in to a view. Clearing browser data does bring you back to the enhanced mobile view by default, as you've found out.

Let us know if you keep getting moved around.

Dayle
 
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